Registration Cancellation Policy

Registrations canceled before April 16, 2019, 4:59 p.m. pacific time receive a full refund.  Refunds will be issued back to your credit card within 10 business days. Registrations cannot be canceled or refunded after that time.

If you are denied a visa and you applied for your visa before March 7, 2019, we will refund your registration fees even after the cancellation deadline. Applying for a visa after this date and not getting an answer does not qualify you for a late refund.  Refund requests must be received within one week of the close of the meeting with accompanying documents showing a visa denial. See the Help menu for contact information. 

If your visa is denied before April 16, 2019, 4:59 p.m., you may cancel and refund your own registration in the Payment and Receipt section of your registration.