Frequently Asked Questions

Accounts

• How do I change my email address?
• How to I create an account?
• I already created an account, but the system says I do not have an account.
• I have two different iclr.cc accounts, can you merge them?
• I've forgotten my ICLR.cc password. How do I login?
• When I login I do not see all my events or papers, where are they?
• Where are unicode characters allowed?

Credit Card Payments

• How is my credit card information protected?
• I should have received a refund by now, but it's not on my credit card activity. Where is my refund?
• Why was my credit card payment declined?

Onsite At the Conference

• Badge Replacement Policy
• Coat Check, Luggage Check
• I am looking for a roommate at the Conference.
• Lost and Found
• Safety at the Conference

Papers

• Author Registration
• Proceedings ISSN ISBN
• Who holds copyright on an accepted paper or workshop presentation?

Registration

• Cancelation Policy
• Can I get a registration invoice?
• How do I change or cancel my registration?
• How do I register if I am an author on an accepted paper?
• How do I updated my registration receipt?
• Registration discount for Full Time Students
• Registration refund if my VISA is denied
• Transfer Policy

Travel and Attendance Documents

• How do I get a PE Certificates for India?
• How do I get a Visa Letter of Invitation
• How to I get a certificate of attendance?