Frequently Asked Questions

Accounts

• How do I change my email address?
• How to I create an account?
• I already created an account, but the system says I do not have an account.
• I have two different iclr.cc accounts, can you merge them?
• I've forgotten my ICLR.cc password. How do I login?
• When I login I do not see all my events or papers, where are they?
• Where are unicode characters allowed?

Certificate of Attendance

• How to I get a certificate of attendance?

Credit Card Payments

• How is my credit card information protected?
• I should have received a refund by now, but it's not on my credit card activity. Where is my refund?
• Why was my credit card payment declined?

Papers

• Who holds copyright on an accepted paper or workshop presentation?

Registration

• Cancelation Policy
• Can I get a registration invoice
• Can I transfer my registration to someone else?
• Discount for Full Time Students
• Does ICLR issue PE Certificates for India?
• How should I register if I am an author on an accepted paper?