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Poster

FaithEval: Can Your Language Model Stay Faithful to Context, Even If "The Moon is Made of Marshmallows"

Yifei Ming · Senthil Purushwalkam · Shrey Pandit · Zixuan Ke · Xuan-Phi Nguyen · Caiming Xiong · Shafiq Joty

Hall 3 + Hall 2B #587
[ ] [ Project Page ]
Thu 24 Apr 7 p.m. PDT — 9:30 p.m. PDT

Abstract:

Ensuring faithfulness to context in large language models (LLMs) and retrieval-augmented generation (RAG) systems is crucial for reliable deployment in real-world applications, as incorrect or unsupported information can erode user trust. Despite advancements on standard benchmarks, faithfulness hallucination—where models generate responses misaligned with the provided context—remains a significant challenge. In this work, we introduce FaithEval, a novel and comprehensive benchmark tailored to evaluate the faithfulness of LLMs in contextual scenarios across three diverse tasks: unanswerable, inconsistent, and counterfactual contexts. These tasks simulate real-world challenges where retrieval mechanisms may surface incomplete, contradictory, or fabricated information. FaithEval comprises 4.9K high-quality problems in total, validated through a rigorous four-stage context construction and validation framework, employing both LLM-based auto-evaluation and human validation. Our extensive study across a wide range of open-source and proprietary models reveals that even state-of-the-art models often struggle to remain faithful to the given context, and that larger models do not necessarily exhibit improved faithfulness. Code is available at: https://github.com/SalesforceAIResearch/FaithEval.

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